OPERATIONS AUDITING

The Auditor General of Canada recently exposed System Weaknesses in the intent to buy F35 jets. It reminds me that any company or organization should seek to have an Operations Audit done from time to time.

This is not a financial audit. An Operational Audit examines the organization and it's practices.
We need to identify our weaknesses as an organization before getting stronger - and - certainly Getting Stronger is our organizational aim.

So we examine those systems, those systemic weaknesses, and decide on repairs.
Repairs can be found from best practices and benchmarks like "The Toyota Way" and others.

Use good audit methodology and someone with plenty of experience.
Let your Managing Director, CEO, CFO or Corporate Planner lead this activity.

I can help you achieve this by training, advising and auditing.
mike@mma.ca
www.mma.ca

Teaching The Toyota Way - keep it easier !

Many people ask me "Do you make teaching it much easier" in your 'classes'?

NB.: Toyota Way refers to TPS, Lean, Hoshin-Kanri and more... as it is the world's leading way to manage and grow any enterprise whether large or small. Core people values (participate, learn, team, decide,..) are accentuated.

OKAY so my basic approach to teaching The Toyota Way is simplified like this: Firstly: breakdown the subject matter into bite-sized and must-be-delicious chunks and enjoy the practical stuff which this 'class' is all about.




1. BREAKDOWN THE MATTER:
I use the same 12 "Management" elements since the beginning of my blog posts; namely:
Q,C,D, .. S,M,P, .. T,E,F, .. G,I,R.

• Q, C, D..... all enterprises' first 3 concerns are standard throughout the world: Quality, Cost and Delivery..... i.e. "on spec; on budget; on time".



• S, M, P..... the 3 people elements: Safety, Morale (includes training) and Productivity teams and such.



• T, E, F..... 3 'engineering-type' concerns such as: Technical (engineering, R&D,..), Environmental, and Finance concerns like debt level etc.



• G, I, R ..... 3 customer-centric elements: 'Global' means your market concerns on a big picture view (global), Innovation and Relations with customers.

2. TEACHING WAY:
With each element I explain The Toyota Way: what, where, how it applies, how it is practical and benefical. Not by tongue wagging, no! I always use tools, tips, techniques, templates that the 'student' can take away and put to immediate use.

3. FOCUS on RESULTS:
Not only is it enjoyable (fun !) learning all kinds of tools, tips, techniques, templates, lil' rules, systems, etc but it is also therapeutic knowing that you are expanding your mind with the grounded, honest principles of a Business Way that:
A......... supports people be they employees, customers, suppliers .. and,
B......... eliminates waste, shrinks bottlenecks, improves profits with everyone joining-in.

Thanks for asking, Mike :)

More...... http://www.mma.ca/
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References....... http://www.linkedin.com/in/MMAlean
Video clips........ http://www.youtube.com/user/MMAdotCA
Writings..........: http://a3-hoshin-tps-leanblog.blogspot.com/